FAQ's

How to Reserve

You can reserve by clicking on book button, choosing one of our programs and sending us a message to contact you or you can choose one of our offers which has  a specific date

Money Transfer

you can pay us by one of our illustrated methods such like pay pal, swift transfer to our bank account  ... etc

Cancellation Policy

1.- The Agency will charge 20% of the TOTAL COST of the package, in case the client decides to cancel 60 to 45 days before the date of departure.

2.- The Agency will charge 40% of the TOTAL COST of the package, in case the client decides to cancel 45 to 30 days before the departure date.
3.- The Agency will charge 75% of the TOTAL COST of the package, in case the client decides to cancel 30 to 15 days before the departure date.

4.- The Agency will charge 100% of the TOTAL COST of the package, in case the client decides to cancel 15 days before the date of departure.


- For plane tickets:


-In the case of air tickets issued that are not refundable, the total value of  tickets are not refunded

-In case they are refundable but include a penalty, the customer will be responsible for paying the penalty.

Children Policy

- Children less than 5 years will coast the Domestic flight ticket.
- Children from 5 To 11 years = 60 % of the adult rate

- Children more than 11 years will consider as an adult